Support
Need Help?
Need help with an order? Email us and we'll get you pointed in the right direction.
Track your order
Check the current status using your order reference.
Email support
support@framelovely.appInclude your order email, order reference if you have it, and a short description of the issue so we can help faster.
Order issues
If your order is damaged, defective, or materially different from what you approved, email us within 7 days of delivery and include photos.
Shipping
framelovely currently ships within the United States only. Shipping is free on all orders. Most orders ship within 1–3 business days from our fulfillment partner, with additional transit time depending on destination. Usual delivery is 4–8 business days.
For policy details, see our Refunds and Replacements, Privacy Policy, and Terms of Service.